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Wednesday, February 20, 2013

Lectures Management

Lecture 2

Bellagio

1.Blackjack dealer: be experienced (2 years), go the speed. Shifts (20 minutes break)
Accurate, productive, cheerful, honest, deals
Blackjack pit pigeonhole: supervise
Monitoring the dealers, selling
Vice president of table games:
Decision about publication of tables, minimum bet, hiring,
2.Action, result and people controls.
Dealer:
People control, motivation,
verbiage extra dealers, mystery shoppers, supervisor
Selection process (hiring/selection control) (P), procreation (P), surveillance (A), licensing (P), uniforms (P), mystery shoppers (A), supervision (A), drop box (separation of duties), certification (A), frequent rest breaks (P) , supervision (A),
Blackjack pit boss:
Licensing (P), selection process (hiring) (P), training (P), documentation (A), physical unobtrusiveness (A), surveillance (A)
Vice president of table games:
Licensing (P), bonus mark (R), hiring (P),
3.It is very tight because there is a very shed light on job description and separation of duties.

See slides if they come on learn

Lecture 3

AirTex Aviation

1.Did AirTex need a new control arrangement at the time of the take over?
Problem: Receivables for long. non transpent only Sara get all the things. The balance sheet sucks. keep cash.

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They do not move over a code of endure no procedure. They lack cooperation.
It is bad.
Long marches/Medium term: Control system to control the cash watercourse (NOW). change ( wait 2-3 months so you have a better aspect on it).
Short term: get for delay for payings. Ask for a loan in the bank.
Action controls: Making a budget for each department (limit minimum costs). Separations of duties chiefs of departments control their own field. Motivation to earn money (10 % of prodit for Frank and Ted).
Information flow communicate proposal.

2.Evaluate the control system that Frank and Ted implemented. Should anything have done differently?
The most important is the cash flow.
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