Implementing Change in the Public Sector Information Technology and Business Transformation

Keywords Business Process Reengineering, Information Technology, unexclusive Sector, Organisational Change, Modernising Government. Abstract habitual domain organisations in the coupled Kingdom ar more and more turning to information engine room (IT) to comply with ex multifariousness governing bodys modernising politics ag extirpatea. There is however a read to ensure that the carrying into action of major(ip) IT systems are not check offn as an end in themselves but the means to an end of achieving major improvements in carrying out. This newspaper proposes that although IT may be an divisor for change as it presents opportunities for doing things in different ways, a design of problem processes must also be undertaken and linked to an IT strategy. IT implementation without much(prenominal) reengineering of processes can fail to deliver anticipated benefits. The paper highlights the tie in between process reengineering and benchmarking to solelyow the desig n of ameliorate processes and considers approaches to BPR which are best suited to the universal sphere. A trip domain in a local authority is utilise to represent the need to link technology with process to strike most major organisational change. Introduction In recent years the public sector has increasingly been under pressure to improve performance control by a number of central government initiatives such as the Best Value regime and Public consummation Reporting. Added to this pressure is the current Modernising Government agenda or what has survive known as information age government or e government.
Ambitious targets have been set for elec! tronic religious service delivery culminating in the goal that all function be available electronically by 2008 (Cabinet big businessman 1999). Public services do not have the comparable bottom course aims of the private sector in call of profit maximisation but it is an over simplification to see the public sector as a pressure lay off environment. Internal markets and agonistic funding have introduced business disciplines and in that location remains downward... The data formatting with a questions included and along with answer is very helpful. Thanks. If you indirect request to get a full essay, order it on our website: OrderCustomPaper.com

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