Ranking of Banks: Customer Service or Disservice

RANKING OF BANKS: CUSTOMER SERVICE OR DISSERVICE? Abstract Banks macrocosm the moxie of economy play a in truth merry role in the growth of economy. They provide a very wide range of financial services to the customers. But with the increase role of banks in financial service sector, it has become irresponsible to measure the actual strength of the banks it terms of their growth and survivability. place agencies do this by giving rankings of banks. But most of the parameters utilize by rating agencies are lag indicators rather and then being lead indicators. The criterion like size, loan concentration, grocery risk, credit risk etc. has been ignored in selecting the parameters. This paper critically analyzes the present ranking parameters used by rating agencies and tries to raise this issue for future researches. Introduction The commercial banks are the backbone of Indian economy. To strengthen the economy, banks are required to be do stronger and resilient to shocks1 it is the singular line of thought that runs across the score on Trend and Progress of Banking in India 2005-06 published by Reserve Bank of India. The banking system is central to a areas economy.

Banks are special as they not lone(prenominal) accept and deploy large amount of uncollateralized public finances in a fiduciary capacity, but also supplement such funds through credit creation. At present, banks in India are venturing into non-traditional areas and generating income through diversified activities other than the core banking activities. strategic mergers and acquisitions are being explored and implemented. With the liberalization in trade in services, increasing entry of multinational companies in India and Indian companies bonny multinational, the role of banks has also become more important. Now banks are able to render banking services across the national borders. Moreover, deep down the country, banks have larger number of international customers and dealings. Besides this, the financial... If you pauperization to get a full essay, order it on our website: Ordercustompaper.com

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