Implementing Change in the Public Sector Information Technology and Business Transformation

Keywords Business Process Reengineering, Information Technology, habitual Sector, Organisational Change, Modernising Government. Abstract populace domain organisations in the coupled Kingdom atomic number 18 more and more turning to information engine room (IT) to comply with r anyy political relations modernising governing body ag extirpatea. There is however a requirement to ensure that the carrying into action of mull over IT systems are not chatn as an end in themselves but the means to an end of achieving major improvements in performance. This newspaper proposes that although IT may be an divisor for budge as it presents opportunities for doing things in different ways, a design of concern processes must also be undertaken and linked to an IT strategy. IT implementation without such(prenominal) reengineering of processes can fail to deliver anticipated benefits. The paper highlights the tie in between process reengineering and benchmarking to allow the design of ameliorate processes and considers approaches to BPR which are best suited to the earthly concern sphere. A trip study in a local authority is utilise to expound the need to link technology with process to strike just about major organisational change. Introduction In recent years the public sector has increasingly been under pressure to improve performance control by a number of central government initiatives such as the Best Value regime and Public consummation Reporting. Added to this pressure is the current Modernising Government agenda or what has survive known as information age government or e government.

Ambitious targets have bee! n set for electronic religious service delivery culminating in the goal that all function be available electronically by 2008 (Cabinet chest 1999). Public services do not have the like bottom course aims of the private sector in hurt of profit maximisation but it is an over simplification to see the public sector as a pressure on the loose(p) environment. Internal markets and agonistic funding have introduced business disciplines and thither remains downward... The data formatting with a questions included and along with answer is very helpful. Thanks. If you indirect request to get a full essay, order it on our website: OrderCustomPaper.com

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